Shipping policy
Shipping options, costs, and delivery estimates vary by item and destination. The available choices for your order are shown at checkout before payment.
What you will see at checkout
- Available shipping methods and destinations
- The shipping charge for your order
- Estimated delivery dates when available
Order processing
Orders are reviewed and prepared after payment is confirmed. Processing time may vary by product and is separate from carrier transit time. Any product-specific handling information will be shown during the shopping or order process when available.
Delivery estimates
Delivery dates are estimates rather than guarantees. Carrier delays, weather, high-volume periods, customs processing, and other events outside our control can affect arrival times.
Tracking and separate packages
When tracking is available, it will be sent using the contact information provided with the order. Items from the same order may arrive in separate packages.
Address changes
Review your delivery address carefully before payment. If it needs to be corrected after ordering, contact us as soon as possible. We cannot guarantee changes after an order enters processing or is handed to the carrier.
Lost, delayed, or damaged deliveries
If a shipment appears lost, arrives damaged, or has not moved for an extended period, use our Contact page and include your order number plus any relevant photos. We will review the available information and help determine the appropriate next step.
International orders
Where international shipping is offered, customers may be responsible for import duties, taxes, or customs charges assessed by the destination country. These charges are not included unless stated at checkout.