Refund policy

We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

To be eligible, the item must be in the same condition in which it was received: unused, with any original tags, and in its original packaging. Proof of purchase is required.

Requesting a return

To begin a return, please use our Contact page and include your order number and the reason for the request. Returns must be approved before they are sent. If your request is accepted, we will provide instructions and the correct return address. Items returned without prior authorization may not be accepted.

Damages and order issues

Please inspect your order when it arrives. If an item is defective, damaged, or incorrect, contact us promptly through our Contact page with your order number and relevant photos so we can review the issue and make it right.

Exceptions and non-returnable items

Certain items cannot be returned, including perishable goods, custom or personalized products, personal-care goods, hazardous materials, flammable liquids, gases, gift cards, and final-sale items. Contact us if you have questions about a specific product.

Exchanges

The fastest way to receive a different item is to return the original item after approval and place a separate order for the replacement.

European Union 14-day cooling-off period

If merchandise is shipped into the European Union, you may have the right to cancel or return the order within 14 days without providing a reason. The item must be in the same condition in which it was received, unused, with any original tags and packaging, and accompanied by proof of purchase.

Refunds

We will notify you after the returned item has been received and inspected. If approved, the refund will be issued automatically to the original payment method within 10 business days. Your bank or card provider may require additional time to post the refund. If more than 15 business days have passed since approval, please contact us through our Contact page.