Shipping Policy

Order processing

Orders are reviewed and prepared after payment is confirmed. Processing time may vary by product and is separate from carrier transit time. If an item has a specific handling estimate, it will be shown during the shopping or order process.

Shipping rates and destinations

Available shipping methods, destinations, and charges are shown at checkout before payment. Please review the delivery address and selected method carefully before placing your order.

Delivery estimates

Any delivery date provided is an estimate and is not guaranteed. Carrier delays, weather, high-volume periods, customs processing, and other events outside our control can affect arrival times.

Tracking and separate packages

When tracking is available, it will be sent using the contact information provided with the order. Items in the same order may arrive in separate packages.

Address changes

If an address needs to be corrected, contact us as soon as possible. We cannot guarantee changes after an order has entered processing or been handed to the carrier. Customers are responsible for providing a complete and accurate delivery address.

Lost, delayed, or damaged deliveries

If a shipment appears lost, arrives damaged, or has not moved for an extended period, contact us through the Contact page with your order number and any relevant photos. We will review the available tracking information and help determine the appropriate next step.

International orders

Where international shipping is offered, customers may be responsible for import duties, taxes, or customs charges assessed by the destination country. These charges are not included unless stated at checkout.

Questions

For shipping questions, please use our Contact page and include your order number when available.